FAQ
1. What is the estimated delivery time for my order? We strive to deliver elegance promptly! Your order will be dispatched from our facility within 5 business days. Home delivery typically takes an additional 5 to 7 days from the date of dispatch.
2. How will I know if my order is successfully placed? Upon placing your order, you will promptly receive a confirmation email. Rest assured, we'll notify you again once your order is dispatched from our warehouse. Stay updated with email or message notifications for every order status change. Don't forget to check your promotions or spam folders. Alternatively, track your orders effortlessly in the "ACCOUNT" section.
3. What's the process for tracking my order? Tracking your order is a breeze! Simply provide your order number and email address on our Order Tracking page to stay informed about its status.
4. What should I do if my order doesn't arrive within the expected timeframe? If your order seems to be taking longer than anticipated, please don't hesitate to reach out. Contact us with your order details from the registered mobile number/email address. You can conveniently DM us on Instagram or send an email to contact@thepytstore.com, and we'll swiftly address your concerns.
5. What payment methods are accepted for shopping? For your convenience, we accept various payment methods. During checkout, you can securely make payments using credit cards, debit cards, net banking, UPI, and mobile wallets. International customers can conveniently use PayPal.
6. How can I share feedback, suggestions, or queries with you? Your feedback is invaluable to us! We welcome your thoughts and queries at contact@thepytstore.com. We're here to listen and assist you promptly.
7. What should I do if my payment fails during a purchase? Encountering a payment failure can be frustrating. Simply email us the transaction details at contact@thepytstore.com, and we'll swiftly investigate and assist you.
We are dedicated to ensuring your shopping experience with us is smooth and satisfactory.